Every Service.
Defined Clearly.
No tech jargon. No filler. Here's exactly what each LaunchX service does for your business, and which plan it comes with.
Infrastructure & Security
Managed Application Hosting
Enterprise-grade hosting on Canadian cloud infrastructure. Fast load times, dedicated resources, and no shared bargain hosting. Your site runs on infrastructure built for modern web applications.
Included in
- LaunchEasy
- LaunchPro
- LaunchEnterprise
- LaunchOS
Daily Backups + Recovery
Automated daily backups with one-click recovery. If something breaks, gets accidentally edited, or comes under attack, we can restore your site in minutes.
Included in
- LaunchEasy
- LaunchPro
- LaunchEnterprise
- LaunchOS
24/7 Uptime Monitoring
We watch your site every minute of every day. When something goes down, we know immediately, usually before you do, and most issues are resolved before you'd notice.
Included in
- LaunchEasy
- LaunchPro
- LaunchEnterprise
- LaunchOS
Security (SSL + Hardening)
SSL certificates, firewall rules, security headers, and automated vulnerability patching. Your site stays locked down against the threats that take other sites offline.
Included in
- LaunchEasy
- LaunchPro
- LaunchEnterprise
- LaunchOS
Shadow IT Support
Email setup, account provisioning, password resets, and the day-to-day IT work that drains your team's time. We handle it so your team doesn't have to.
Included in
- LaunchEasy
- LaunchPro
- LaunchEnterprise
- LaunchOS
Dedicated Apps Server
Your own infrastructure stack, fully isolated from every other LaunchX client. Built for businesses where uptime and isolation are non-negotiable.
Included in
- LaunchOS
SLA-Backed Uptime
A formal service level agreement with guaranteed uptime commitments. If we miss the target, you get credits.
Included in
- LaunchEnterprise
- LaunchOS
Development & Design
Website Development
A new web application built from the ground up by LaunchX, customized to your brand. Built on modern infrastructure with proprietary integrations baked in from day one.
Included in
- LaunchPro
- LaunchEnterprise
- LaunchOS
Custom Web Design & Development
Not a templated site. A bespoke application designed for your brand and operations, with functionality tailored to how your business actually works.
Included in
- LaunchEnterprise
- LaunchOS
Custom App Development
Internal tools, customer portals, dashboards, calculators, booking systems. Whatever proprietary functionality your business needs, built and deployed on your dedicated infrastructure.
Included in
- LaunchEnterprise
- LaunchOS
Full-Stack Application Development
Front-end, back-end, database, infrastructure. Entire applications built from scratch by LaunchX engineers, working from your product roadmap.
Included in
- LaunchOS
API & Backend Architecture
Custom APIs, microservices, and backend systems designed for your business. Built to integrate with everything you already use, and ready to scale.
Included in
- LaunchOS
Multi-System Integrations
We connect your CRM, ERP, accounting, communication tools, e-commerce, and third-party APIs into one system where data flows between them automatically.
Included in
- LaunchOS
White-Glove Migrations
Moving from a legacy CMS (Wix, Squarespace, or older site builders)? We handle the entire migration with zero downtime. Your team doesn't lift a finger.
Included in
- LaunchPro
- LaunchEnterprise
- LaunchOS
GEO Brand Optimization
We engineer your site to surface in AI-driven search like ChatGPT, Perplexity, and Google AI Overviews. Most agencies still optimize for 2015 SEO; we optimize for where search is going.
Included in
- LaunchPro
- LaunchEnterprise
- LaunchOS
Automation & AI
1 Custom AI Automation
We audit your business, find the most expensive manual workflow you do every week, and automate it. Lead routing, follow-up sequences, booking systems, quote generation, whatever has the biggest impact on your operations.
Included in
- LaunchPro
3 Custom AI Automations
Three integrated automations that work together, typically across sales, operations, and customer experience. Each tracked through dedicated dashboards on your private LaunchX infrastructure.
Included in
- LaunchEnterprise
Unlimited AI Automations
No automation cap. We build, deploy, and maintain as many workflows as your business needs. Every quarter we identify new automation opportunities and ship them.
Included in
- LaunchOS
Custom AI Systems & Workflows
Full AI applications built for your industry, customers, and operations. Internal copilots, customer-facing AI tools, predictive systems, and intelligent workflows.
Included in
- LaunchOS
Lead Intelligence
LaunchLeads
We install visitor identification on your site so you know who's visiting, which pages they view, and how often. You get a monthly report with potential leads flagged.
Included in
- LaunchPro
LaunchLeads Plus
Advanced visitor intelligence with detailed company profiling, intent scoring, and weekly categorized reports. You see who visited and which ones are worth following up on.
Included in
- LaunchEnterprise
- LaunchOS
Monthly KPI Reporting
A clear monthly report showing site traffic, identified leads, automation activity, and performance metrics, with recommendations for the month ahead.
Included in
- LaunchPro
- LaunchEnterprise
- LaunchOS
Support & Strategy
Email Support
Reach our team by email when you need help. Reasonable response times during business hours.
Included in
- LaunchEasy
Priority Support
Front-of-the-line ticket response. Direct access to our team during business hours. Emergencies handled within hours, not days.
Included in
- LaunchPro
Dedicated Account Manager
A single point of contact who knows your business, your goals, and your operations. Monthly strategic calls and quarterly reviews built around your roadmap.
Included in
- LaunchEnterprise
- LaunchOS
Dedicated Engineering Team
A LaunchX engineering team allocated specifically to your business, with regular sprints and a shared product roadmap.
Included in
- LaunchOS
Ready to find the right tier?
Compare full feature lists side-by-side, or talk to our team about your specific needs.