LaunchX
WHAT WE DO

Every Service. Defined Clearly.

No tech jargon. No filler. Here's exactly what each LaunchX service does for your business, and which plan it comes with.

Infrastructure & Security

Managed Application Hosting

Enterprise-grade hosting on Canadian cloud infrastructure. Fast load times, dedicated resources, and no shared bargain hosting. Your site runs on infrastructure built for modern web applications.

Included in

  • LaunchEasy
  • LaunchPro
  • LaunchEnterprise
  • LaunchOS

Daily Backups + Recovery

Automated daily backups with one-click recovery. If something breaks, gets accidentally edited, or comes under attack, we can restore your site in minutes.

Included in

  • LaunchEasy
  • LaunchPro
  • LaunchEnterprise
  • LaunchOS

24/7 Uptime Monitoring

We watch your site every minute of every day. When something goes down, we know immediately, usually before you do, and most issues are resolved before you'd notice.

Included in

  • LaunchEasy
  • LaunchPro
  • LaunchEnterprise
  • LaunchOS

Security (SSL + Hardening)

SSL certificates, firewall rules, security headers, and automated vulnerability patching. Your site stays locked down against the threats that take other sites offline.

Included in

  • LaunchEasy
  • LaunchPro
  • LaunchEnterprise
  • LaunchOS

Shadow IT Support

Email setup, account provisioning, password resets, and the day-to-day IT work that drains your team's time. We handle it so your team doesn't have to.

Included in

  • LaunchEasy
  • LaunchPro
  • LaunchEnterprise
  • LaunchOS

Dedicated Apps Server

Your own infrastructure stack, fully isolated from every other LaunchX client. Built for businesses where uptime and isolation are non-negotiable.

Included in

  • LaunchOS

SLA-Backed Uptime

A formal service level agreement with guaranteed uptime commitments. If we miss the target, you get credits.

Included in

  • LaunchEnterprise
  • LaunchOS

Development & Design

Website Development

A new web application built from the ground up by LaunchX, customized to your brand. Built on modern infrastructure with proprietary integrations baked in from day one.

Included in

  • LaunchPro
  • LaunchEnterprise
  • LaunchOS

Custom Web Design & Development

Not a templated site. A bespoke application designed for your brand and operations, with functionality tailored to how your business actually works.

Included in

  • LaunchEnterprise
  • LaunchOS

Custom App Development

Internal tools, customer portals, dashboards, calculators, booking systems. Whatever proprietary functionality your business needs, built and deployed on your dedicated infrastructure.

Included in

  • LaunchEnterprise
  • LaunchOS

Full-Stack Application Development

Front-end, back-end, database, infrastructure. Entire applications built from scratch by LaunchX engineers, working from your product roadmap.

Included in

  • LaunchOS

API & Backend Architecture

Custom APIs, microservices, and backend systems designed for your business. Built to integrate with everything you already use, and ready to scale.

Included in

  • LaunchOS

Multi-System Integrations

We connect your CRM, ERP, accounting, communication tools, e-commerce, and third-party APIs into one system where data flows between them automatically.

Included in

  • LaunchOS

White-Glove Migrations

Moving from a legacy CMS (Wix, Squarespace, or older site builders)? We handle the entire migration with zero downtime. Your team doesn't lift a finger.

Included in

  • LaunchPro
  • LaunchEnterprise
  • LaunchOS

GEO Brand Optimization

We engineer your site to surface in AI-driven search like ChatGPT, Perplexity, and Google AI Overviews. Most agencies still optimize for 2015 SEO; we optimize for where search is going.

Included in

  • LaunchPro
  • LaunchEnterprise
  • LaunchOS

Automation & AI

1 Custom AI Automation

We audit your business, find the most expensive manual workflow you do every week, and automate it. Lead routing, follow-up sequences, booking systems, quote generation, whatever has the biggest impact on your operations.

Included in

  • LaunchPro

3 Custom AI Automations

Three integrated automations that work together, typically across sales, operations, and customer experience. Each tracked through dedicated dashboards on your private LaunchX infrastructure.

Included in

  • LaunchEnterprise

Unlimited AI Automations

No automation cap. We build, deploy, and maintain as many workflows as your business needs. Every quarter we identify new automation opportunities and ship them.

Included in

  • LaunchOS

Custom AI Systems & Workflows

Full AI applications built for your industry, customers, and operations. Internal copilots, customer-facing AI tools, predictive systems, and intelligent workflows.

Included in

  • LaunchOS

Lead Intelligence

LaunchLeads

We install visitor identification on your site so you know who's visiting, which pages they view, and how often. You get a monthly report with potential leads flagged.

Included in

  • LaunchPro

LaunchLeads Plus

Advanced visitor intelligence with detailed company profiling, intent scoring, and weekly categorized reports. You see who visited and which ones are worth following up on.

Included in

  • LaunchEnterprise
  • LaunchOS

Monthly KPI Reporting

A clear monthly report showing site traffic, identified leads, automation activity, and performance metrics, with recommendations for the month ahead.

Included in

  • LaunchPro
  • LaunchEnterprise
  • LaunchOS

Support & Strategy

Email Support

Reach our team by email when you need help. Reasonable response times during business hours.

Included in

  • LaunchEasy

Priority Support

Front-of-the-line ticket response. Direct access to our team during business hours. Emergencies handled within hours, not days.

Included in

  • LaunchPro

Dedicated Account Manager

A single point of contact who knows your business, your goals, and your operations. Monthly strategic calls and quarterly reviews built around your roadmap.

Included in

  • LaunchEnterprise
  • LaunchOS

Dedicated Engineering Team

A LaunchX engineering team allocated specifically to your business, with regular sprints and a shared product roadmap.

Included in

  • LaunchOS

Ready to find the right tier?

Compare full feature lists side-by-side, or talk to our team about your specific needs.